For my sins, I signed up with Egg - an online 'bank' - a few years ago. And suffered some apalling customer service. As they're an internet bank, and have 'Open All Hours' as part of their logo, I was surprised to see:
Which I guess isnt bad. Until I remembered the 'Open All Hours' logo:
..and the fact they're an INTERNET bank. What else can you do? Can you go to a Physical bank branch and sort stuff out ? Ahh... No..
Double Irony: Open All Hours was a TV comedy starring Ronnie Barker and had some really bad customer service. Remember the 'Jamaica Ginger Cake' (Series 3, #2) episode?
Hint: I dont recommend them...