Thank god. The BT (or "OpenReach" as that part is called) appeared at 9am. On examining the house wiring found:
- The previous attempt at fitting a new "clean" master socket had left the old cabling in. That was chopped out. And the outside junction box properly sealed down.
- Instead of the new master socket having a continuous piece of cable from the pole, the previous guy had put in an open "punch-down" board, joining two cables together. Which he then left in damp sand under the house. So hence the boardband connection going south every time it rained.
- The "new" cable on the pole junction box was pulled across the punch-down connectors instead of routed. Unlikely to have been a factor.
- In order to shorten the cable under the floor, the master socket has been moved closer to the outside wall, and a new faceplate based master socket fitted. Class!
Poor guy. Up a pole, up a ladder at the outside of our house, and then half an hour under the floor routing cables. And I got the feeling - though he was too professional to say - that the previous cabling guy made a pigs ear of things.
- "Cry once, Pay dear". In other words, invest in the correct ADSL kit in the first place. Something that shows you error seconds. I'm a big fan of the speedTouch stuff now.
- When you have a BT chap do wiring, be there and ask questions. If I'd been there last time and said "Why are you connecting the old house wiring?" or "Why is there a junction box under the floor", I would have saved four months of grief.