O2. Nightmare.

Latest news on my ongoing struggle to get the mobile phone provider O2 to actually live up to their promises. Some four days after requesting a "manager call back" which "I promise would happen in 24 hours", I get some poor soul call me back. Who acknowleges the complete screwing I've received at their hands, finds the "two months line rental" compensation that I should have got for the previous screw-up, and offers me an additional ten quid to compensate me for the hassle of calling them hundreds of times.

Amazing.

Even threats of suing O2, or going to the telecoms regulator didnt make her shift from her ten quid offer. So - its letter time.

In my humble opinion, I should never have went to O2. I think I now know more than the telephone support put together. And its not good. Choose life.