Between teleconferences, and the O2 mobile "service" (ha!), my stress levels and nicotine addition levels are high.

O2 have now cost me a fortune in wasted time. I would only recommend them to people I really hated. They make the previous "terrible" mobile service - Vodasham - actually look good.

Today. Phone gets cut off. Why ? I've not paid my bill. Why ? Cos they have the WRONG ADDRESS for me. And "lost" the direct debit form. Course this actually took three phone calls and 40 minutes on hold. The first bloke told me to take out the SIM card and blow on it.. AAAAARRRRGGGGH.